Executive Coaching/Anger Management for “disruptive physicians” is skill focused

In contrast to Personal/Life Coaching or Psychotherapy, the major appeal of Executive Coaching rests on the perception that coaching is a powerful and highly effective approach to productivity and leadership excellence and that it is a relatively brief and cost effective alternative to psychotherapy or traditional training.

Coaching for “disruptive physicians” is truly in its’ infancy having been established in response to the 2008 Sentinel Alert by the Joint Commission on the Accreditation of Health Care Organizations relative to physicians whose demeanor and behavior demonstrate problems in self-control, self-awareness, social awareness and relationship management as well as assertive communication and empathy.

Skill focused coaching is both a process and method for developing or enhancing technical, operational, analytic, relational, strategic, or self-management skills that occurs within a collaborative relationship with a coach. The goals are to reverse a skill deficit like anger management, empathy or stress management.

For “disruptive physicians” skill focused coaching is the primary or only agenda. Below is a list of some of the targets of Executive Coaching/Anger Management for physicians:

  • Self-awareness
  • Active listening: empathy
  • Assertive communication
  • Two – way communication
  • Increased decisiveness
  • Becoming less dominating
  • Enhanced people skills
  • Improve stress management
  • Work stress management
  • Conflict management and resolution

This type of coaching begins with a comprehensive Emotional Intelligence Assessment, includes client workbooks, DVDs, CDs, and practice exercises as well as aftercare and Post Tests.

The Organizational Development Departments of two major health care chains are conducting a longitudinal study on the effectiveness of this coaching model.

In summary, Executive Coaching/Anger Management for “disruptive physicians” is a skill-focused intervention with specific targets for enhancement consistent with the deficits that are determine by the initial assessment. Finally, although the demographics are represent a tiny fraction of the workforce, it is nevertheless a major step in violence prevention in the workplace.

George Anderson, MSW, BCD, LCSW, CEAP

Diplomate, American Association of Anger Management Providers

Factors To Consider In Choosing A Program for “disruptive physicians”.

Physicians who are mandated to attend classes or coaching for “disruptive behavior” frequently perceive themselves to be under assault from their State Medical Boards, Credential Committees, Human Resource Managers, Hospital Administration or Physician Well-Being Committees. Rarely are they given appropriate information regarding the Pros and Cons of the three major programs that provide this intervention.

Unfortunately, neither the American Medical Association nor most of the state medical boards nationwide appear to provide useful information regarding the purpose, content and value of these programs.

Currently, there are three major providers of Executive Coaching/Anger Management for “disruptive physicians” or small group training for these populations. The Distressed Physicians Program at the Vanderbilt University School of Medicine, The PACE Program and the University of California School of Medicine at San Diego were the first to offer services for disruptive physicians. Both of these programs began as programs for “impaired physicians”, substance abuse or sexual abuse.

These institutions began providing programs for “disruptive physicians” around 2005. Both programs are limited to 8 participants per quarter that limits the total number of participants to 32 per year. All classes are provided in a group format at the two respective Medical Schools.

The Anderson & Anderson Executive Coaching Program was initiated in 2007 in conjunction with a small group of physicians from Tenet Health Care of Dallas, TX. Tenet wanted to be proactive in working to provide assistance for their physicians in a non-threatening manner. Consequently, they wanted a program that was mobile (on-site) and offered individually intervention in a discreet, confidential manner. They also wanted to protect their physicians from being inappropriately labeled with some type of inappropriate psychiatric or substance abuse diagnosis. Finally, when a highly specialized surgeon, cardiologist or anesthesiologist is taken away from his or her practice to spend two or three days in Nashville, TN or San Diego, CA., the cost to the community, health care organization and the physician is unreasonably high. Therefore, On-site intervention is far more reasonable for most physicians. The Anderson & Anderson Coaching is provided on-site anywhere in the United States.

 

 

 

 

 

 

 

 

 

 

 

 

 

Notes from the World of Anger Management

Editor’s note: We’re back once again with the sixty-seventh in our regular weekly series of PowerBlog Reviews of business weblogs. This week’s review is being guest-blogged by Lynne Meyer. Lynne Meyer, APR, is president of A Way with Words.
By Lynne Meyer
Today we review Notes from the World of Anger Management.
Bet you’re asking yourself “What in the world does anger management have to do with small business?”
Plenty, according to anger management expert George Anderson, who’s president of global anger management training company Anderson & Anderson and a Diplomate of the American Association of Anger Management Providers (AAAMP). In addition to his impressive professional credentials, George also recently had a gig in popular culture. He was the technical consultant on the Sony Pictures movie “Anger Management,” starring Jack Nicholson.
The contents and links George uses with his blog demonstrate many value-added techniques bloggers can incorporate in their own blogs.
He explains that his blog is designed “to promote professional anger management research, intervention, news and anger management provider information.” George links his blog to both his own business’s web site and that of the AAAMP.
In addition, the blog highlights and includes links to news articles on anger and anger management. The links are provided to educate readers about how anger is a significant problem in the workplace, schools, the criminal justice system, sports leadership and even politics.
Here’s something that readers of this blog will find interesting and that can work for any field. In the March 23 post, he describes “A Typical Day in An Anger Management Practice.” This is an excellent technique to illustrate what a particular field like anger management is all about, and it also personalizes the blog a bit giving us real life examples.
The postings also demonstrate how a blog can be used to take a stand on important policy issues and shape public debate on a subject. An example of this is the April 29 posting, “An Open Letter to Mental Health Clinicians.” George points out that anger management is a legitimate discipline that should play an important role in society and needs to be included on multiple fronts, including the military, with soldiers returning from Iraq, and school yard bullies. This aspect of his blog nicely complements the work of AAAMP in this area.
Additional techniques George employs are reporting on trends and giving real-world examples. In his May 4 posting titled “Trends in Anger Management,” he notes that there’s a growing trend of more small businesses requesting anger management training for their staff:
“Some of our recent small business cases include a pediatric medical practice that referred an office manager. An animal clinic sent a technician, and we received a request for executive coaching for an important Neurologist whose bedside manner was problematic.”
While the field of anger management may not be mainstream yet — and is even somewhat misunderstood — with the blog George is tackling the challenge of educating people and elevating awareness that this field exists, that it has applications in many settings and that it is has an important place in our world. Notes from the World of Anger Management is truly a purpose-driven blog.

Emotional Intelligence For Couples Works!

A COUPLE’S TESTIMONIAL
“My wife and I were married only 6 months when we realized our arguments were out of control. Although there was no physical violence, there was plenty of yelling and insulting behavior by both of us. It got so bad she wanted to leave and end the marriage.
We sought marriage counseling but it didn’t work. It was not addressing the core of our problem: ANGER within both of us. So we searched the internet and soon found Dr. Steven Sinert’s website, NEVADA ANGER MANAGEMENT.com
Two words described me – desperate and embarrassed; two others described my wife – skeptical and disappointed.
After completing Dr. Sinert’s program, we both now feel empowered and relieved. Our marriage has been saved but also we have learned very important skills to help us in our future lives: How to control and manage our anger.
In my wife’s native language: DAGHANG SALAMAT, Dr. Sinert (Thank you very much!).”
DW & MW, Las Vegas,NV

Anderson & Anderson takes Facilitator Training on the Road

Three Day Live 40 Hour Anger Management Facilitator Training
Houston, TX Dates: May 4th, 5th, & 6th, 2011
May 4th, 5th, 6th, 2011
8:30 AM – 4:30 PM

The Way Education and Counseling Center (WECC)
Arena Tower 1
7322 Southwest Freeway @ Fondren
Suite 1100
Houston, Texas 77074
 

Enrollment:  310-207-3591

Cost: $500.00 per day includes client workbook, facilitator guide, and certification.  Total: $1,500

Three Day Live Anger Management Facilitator Training
Presented by
 

Anderson & Anderson, A.P.C.

Anger Management Guru: George Anderson, BCD, LCSW, CAMF
Approved for 8 CEU’s by CAADAC (#2n96-341-0805), BBS (#PCE60), CAADE (#CP40-793-C-1009), TCBAP, and the CA. Board of Corrections

The Anderson & Anderson model of anger management is the most effective and widely recognized curriculum in the world. This model, which has been featured in Los Angeles Times Magazine, focuses on enhancing emotional intelligence and assertive communication while introducing behavior strategies for identifying and managing anger and stress. Our certification training and approved provider list are the industry standards and dominate the internet.

The First day of training will focus on Adolescent Anger Management and will use the Anderson workbook “Controlling Ourselves” as the text. A demonstration and discussion of the Pre and Post Test will be conducted. This one-day training is designed for Nurses, School Counselors/Psychologists, Substance Abuse Counselors, Case Managers, HR Managers, Clinicians, Probation Officers, as well as staff from group homes, and agencies serving families and youth. This curriculum is currently being used in school districts in Los Angeles, Oakland, Sacramento, Concord and San Diego, as well as school districts in Texas and Louisiana. In addition, probation departments in Arizona, Kansas, California and Texas use this model.

On the Second day, Adult Anger Management will be examined. A demonstration of the Pre and Post Test will be conducted with a discussion of its usefulness. “Gaining Control of Ourselves,” in conjunction with experiential exercises and videos, will be used to initiate the participants to this intervention. Most major corporations have accepted this model for use by H.R. and EAP Managers.

The Third day of Training is Organizational Emotional Intelligence/Anger Management. This training is designed to prepare the participant to offer workshops or presentations regarding anger management, civility or emotional intelligence a small group format. This is rapidly becoming one of the most requested interventions in anger management. This training has been conducted for Kaiser Permanente of Southern California the Riverside County Medical Association as well as the Illinois State Bar Association.

Participants who attend all three days of this training will receive a free CD containing a 16 hour course on Motivational Interviewing. This in addition to the above three days will give the participant the required 40 hours of Facilitator Certification Training.

Each training day counts for 8 of the total of 40 hours required for Certification.

**This training is also available through our online course. Please click here for more information.

 

Anderson & Anderson Anger Management Facilitator Certification

Three Day Live 40 Hour Anger Management Facilitator Training
Houston, TX Dates: May 4th, 5th, & 6th, 2011
May 4th, 5th, 6th, 2011
8:30 AM – 4:30 PM

The Way Education and Counseling Center (WECC)
Arena Tower 1
7322 Southwest Freeway @ Fondren
Suite 1100
Houston, Texas 77074
 

Enrollment:  310-207-3591

Cost: $500.00 per day includes client workbook, facilitator guide, and certification.  Total: $1,500

Three Day Live Anger Management Facilitator Training
Presented by
 

The Way Education and Counseling Center (WECC)


Anger Management Guru: George Anderson, BCD, LCSW, CAMF
Approved for 8 CEU’s by CAADAC (#2n96-341-0805), BBS (#PCE60), CAADE (#CP40-793-C-1009), TCBAP, and the CA. Board of Corrections

The Anderson & Anderson model of anger management is the most effective and widely recognized curriculum in the world. This model, which has been featured in Los Angeles Times Magazine, focuses on enhancing emotional intelligence and assertive communication while introducing behavior strategies for identifying and managing anger and stress. Our certification training and approved provider list are the industry standards and dominate the internet.

The First day of training will focus on Adolescent Anger Management and will use the Anderson workbook “Controlling Ourselves” as the text. A demonstration and discussion of the Pre and Post Test will be conducted. This one-day training is designed for Nurses, School Counselors/Psychologists, Substance Abuse Counselors, Case Managers, HR Managers, Clinicians, Probation Officers, as well as staff from group homes, and agencies serving families and youth. This curriculum is currently being used in school districts in Los Angeles, Oakland, Sacramento, Concord and San Diego, as well as school districts in Texas and Louisiana. In addition, probation departments in Arizona, Kansas, California and Texas use this model.

On the Second day, Adult Anger Management will be examined. A demonstration of the Pre and Post Test will be conducted with a discussion of its usefulness. “Gaining Control of Ourselves,” in conjunction with experiential exercises and videos, will be used to initiate the participants to this intervention. Most major corporations have accepted this model for use by H.R. and EAP Managers.

The Third day of Training is Organizational Emotional Intelligence/Anger Management. This training is designed to prepare the participant to offer workshops or presentations regarding anger management, civility or emotional intelligence a small group format. This is rapidly becoming one of the most requested interventions in anger management. This training has been conducted for Kaiser Permanente of Southern California the Riverside County Medical Association as well as the Illinois State Bar Association.

Participants who attend all three days of this training will receive a free CD containing a 16 hour course on Motivational Interviewing. This in addition to the above three days will give the participant the required 40 hours of Facilitator Certification Training.

Each training day counts for 8 of the total of 40 hours required for Certification.

**This training is also available through our online course. Please click here for more information.

 

Anger Management and Stress: The Art of Living Well

By twentzphd

What Is Stress?

Again, stress is the mismatch between the demands in our lives and the resources we have to deal with those demands – at that moment in time.

The stressor could be a positive or a negative event. The type of response that results depends upon each person’s reaction to the stressor. Thus, the primary purpose of Anger Management is to identify and change one’s reactions to stress!

Stress is Physical.

When we are under stress, our bodies react with the “fight, flight, or freeze” response. Adrenaline and other hormones are pumped into the bloodstream. Breathing becomes shallow and rapid, muscles tense up and your body prepares for action. In most cases, though, the body is all geared up with no place to go. If we do nothing to reverse the physical stress reaction, we can remain in an almost constant state of unproductive tension.

Stress is Mental.

Stress is not all in your head, but that is where it begins. Different individuals perceive stressors differently. For one person, an event may be viewed as a challenge; for another, it may be viewed as a severe threat or problem. Therefore, events do not cause stress, the ways we interpret and react to them does, again which may lead to Anger Management classes — proactively or reactively.

Some Stress May Be Beneficial.

Many people do their best work under pressure. A moderate degree of stress is a powerful force for growth; we often learn the most when we are forced to do so. Some students do their best studying when they have a deadline to meet. Athletes report that they sometimes have an adrenaline ”rush” when they need it most.

The relationship between levels of stress and mental performance such as learning or decision-making is measureable.  Stress varies with challenge; at the low end, too little breeds disinterest and boredom, while as challenge increases it boosts interest, attention and motivation – which at their optimal level produce maximum cognitive efficiency and achievement.  As challenges continue to rise beyond our skill to handle them, stress intensifies; at its extreme, our performance and learning collapse.”  (Goleman, pg. 271, 2006)

Cited from Anderson, G. and Elder, J (2008). T Wentz, PhD, CAMF, (Ed).  The Practice of Control: Executive Coaching/Anger Management for Physicians.

http://www.andersonservices.com/
http://www.aaamp.org
http://www.anger-management-resources.org