Anger ManagementConflict Prevention Strategies for Healthcare Professionals
On October 29, 2007, 11:00 AM, PST, I was very fortunate and honored to have the opportunity to observe and support Mr. George Anderson while he conducted the first national ninety-minute Audio Conference on, “Anger Management-Conflict Prevention Strategies for Healthcare Professionals.” It was very evident that a precedent was about to be set in establishing a “Standard” in the Healthcare Industry regarding “Disruptive, Aggressive and Abusive Behaviors” by all Healthcare professionals from the Master Guru of Anger Management, Mr. George Anderson, MSW, LCSW, BCD, CAMF.
The audio conference telephone lines were connected to the subscribers. The presenter, Mr. George Anderson, was introduced and history was about to be made. During the designated uninterrupted sixty-minute segment allotted, I observed Mr. Anderson effortlessly establish the foundation, purpose, validity and relevance of Anger Management as the established and effective, “Pro-Active Intervention,” for Conflict Prevention. Mr. Anderson continued to effortlessly and articulately “Float” with very fluid integration through a plethora of Anger Management, Executive Coaching and Organizational Training core dynamics, relevant statistics, values, benefits, rationales, “Due Diligence,” Risk Management, and empathically, yet directly, integrating the “Sting” of undisputed Truth and Reality; along with the call for change and accountability. Mr. George Anderson, with genuine compassion, was also wearing the hat of, “The Messenger.” The sources of the message: the Joint Commission on Hospitals Accreditation; Hospital Administrators; Physician Well-Being Committees and Hospital Admitting Staff Credential Committees.
Sixty minutes seemed to lapse very quickly. Following Mr. Anderson’s presentation summary, it was now time for the Q & A portion of the Audio Conference. The moderators fielded questions from the Audio Conference audience for Mr. Anderson. From an observational perspective, the questions appeared to be on point and relevant to Anger Management and Conflict Prevention Strategies. Again, Mr. Anderson, with effortless poise, succinctly answered all questions presented to him during the Q & A portion of the Audio conference.
The last twenty to twenty-five minutes lapsed very quickly. The first national ninety-minute Audio Conference on, “Anger Management-Conflict Prevention Strategies for Healthcare Professionals,” came to an end. Clearly, a precedent was established and history was made. The Audio Conference moderators gave Mr. Anderson unanimous positive feedback. Mr. Anderson and I debriefed in-depth regarding our respective and collective experiences, thoughts and feelings pertaining to the Audio Conference on, “Anger Management-Conflict Prevention Strategies for Healthcare Professionals.” We established a consensus that a precedent was established, and the Anderson and Anderson Model of Anger Management is setting the “Standard” for Anger Management, Executive Coaching and Organizational Training as the most effective, pro-active intervention to Conflict Prevention for Healthcare Professionals.
The “Bar” of accountability and responsibility is being raised!
Executive & Life Coaching, Inc.
“Sometimes you just need someone to listen . . .”
Colbért B. Williams, Sr., MSW, LCSW, CAMF– President
-(Licensed Clinical Social Worker)-License No. LCS 18531
(Certified Anger Management Facilitator)
Diplomate, American Association of Anger Management Providers