Lack of communication is the root of many troubles, such as hurt feelings, misunderstandings, missed deadlines, and unsuccessful connections. Healthy communication in its broadest form is important in developing positive healthy relationships between family members and others. Everyone should utilize techniques useful for gaining good communication skills.
Basic skills are very important and many people do not use them well. Poor communication skills result in unnecessary problems and misunderstandings in relationships.
Good communication requires two sets of skills:
• Those required to understand the other person (accurate receiving).
• Those required to give out accurate messages (accurate sending).
Four key communication skills for improving interpersonal relationships are:
• The ability to listen without judging.
• Show understanding of what has been said.
• Acknowledge and accept another’s point of view.
• Don’t impose your personal beliefs on someone else.
Good communication skills take patience and time to acquire. We encourage participants to use all of their newly learned skills in developing positive and healthy relationships.
George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management