The Property Loss and Research Bureau/PLRB became the first organization to sponsor and receive the new required Civility Training for Illinois based attorneys. This four hour training was provided to 30 Attorneys at the corporate office of PLRB in Downers Grove, IL. on April 29, 2008.
Mr. Anderson did a remarkable job of keeping those in attendance focused on the key concepts of emotional intelligence in promoting civility in all interpersonal interactions, both professional and personal. Each participant had an opportunity to objectively examine his or her strengths, current skills and deficits in interpersonal assertion, self-esteem, time management, stress management, anger management and decision making. All of the above are essential skills to assist in self-management and civility in interpersonal interactions.
The spirit of mutual trust and norms of reciprocity enables citizens and groups to cooperate spontaneously to achieve shared outcomes. Hence, training in civility benefits the entire community.
Emotional intelligence/Civility Training is currently being planned for finance managers in St. Louis, MO.
George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management