“The single biggest problem in communication is the illusion that it has taken place.”
-George Bernard Shaw
Improving Communication with others
Lack of communication is the root of many troubles, such as hurt feelings, misunderstandings, missed deadlines, and unsuccessful connections. Health communication in its broadest form is important in developing positive healthy relationships between family members and others.
Basic skills are very important and many people do not use them well. Poor communication skills result in unnecessary and misunderstandings in relationships.
Good communication requires two sets of abilities:
1. Ability to hear the other person (Receiving – active listening)
2. Ability to articulate messages accurately ( Sending – speaking clearly)
Four key communication skills for improving interpersonal relations are:
1. To listen without judgment.
2. To comprehend and acknowledge what has been said.
3. To acknowledge the other person and their point of view ( does not imply agreement; however it does require recognition of the person and their message).
4. To not impose your personal beliefs on someone else.
Good communication skills take patience and time to acquire. We encourage participants to use all their learned skills in developing positive healthy relationships.
Anderson & Anderson Executive Coaching / Anger Management