The Etiology of Anger Does Not Offer Solution to its Managememnt

The Etiology of Anger Does Not Offer Solutions to its Management Edit/Delete this post  Report post Reply with quote

If one comes across a person who has been shot by an arrow, one does not spend time wondering where the arrow came from, or the cast of the individual who shot it, or analyzing what type of wood the shaft is made of, or the manner in which the arrowhead was fashioned. Rather, one should focus on immediately pulling out the arrow.

–Shayyammuni, the Buddha

It is a popular notion in some anger management programs to focus on identifying the ‘triggers’ which may cause a person to behave angrily. It is common to observe in anger management process groups, participants explaining how someone “pushed my buttons”.

This notion takes away the responsibility of the angry perpetrators responsibility for his or her aggression and or violence. We are responsible for our own behavior regardless of the circumstances.

Rather than focusing on the cause of ones anger, it is far more productive to learn to recognize the initial signs of irritation, frustration, discomfort or whatever other emotions precede your anger, labeling these feelings and developing tools to stop the anger from becoming destructive to you or someone else.

While assessments are useful in anger management intervention, rarely is it worthwhile to examine “triggers or buttons” which may lead to anger. Few, if any legitimate Emotional Intelligence Assessments include questions on triggers or buttons.Think of a Juke Box, if you push the button for a particular tune and something else plays, over time you will give up pushing that button because you do not hear the tune which you expected. Similarly, if the person who is responding to the “triggers” ceases to respond, that issue is close to resolution.

Anger management assessments should assess for anger, stress, assertive communication and other emotional intelligence scales. Skill enhancement in the 15 Bar On EQi Scales should be taught in all anger management classes or coaching.

George Anderson, MSW, BCD
www.andersonservices.com
www.aaamp.org
www.anger-management-resources.org
_________________
George Anderson is a Diplomate in the American Association of Anger Management Providers.

New Concierge Anger Management Certification Training

We are listening to our providers. Our April trainings in Los Angeles and Chicago convinced us that flexibility in the location, size and comprehensiveness of our training for new Anger Management Facilitators /Coaches needed to be revisited. With this new information in mind, we have decided to list trainings in as many cities and countries as feasible between now and December.

This will include trainings in San Juan, Bermuda, Bahamas, Orlando, Boston, New York, Seattle, San Diego and Atlanta. These three -day trainings will be limited to between 6 and 10 participants.

Why not combine you Certification Training with a vacation in a city of your choice. We will try and keep the expenses down by using Hotels located near the Air Port in each city. Let us know if you have a location that you want us to consider.

Please Bookmark a link to our website to keep up with new listings at http://www.andersonservices.com.

The new trainings will reflect our shift to the Bar On EQi Emotional Intelligence Assessment and The EQ Edge that are now included in all new trainings. Coaching is surpassing group classes as the intervention of choice. Therefore, basic concepts on coaching will be included in our trainings.

George Anderson, MSW, LCSW, BCD, CAMF

 

 

 

 

Co-Sponsor Training

The Anderson & Anderson® Anger Management Certification Training is now the industry standard and is recognized worldwide. This curriculum is currently being used by Fortune 500 Companies, hospitals, schools, jails, prisons, and colleges. You or your organization can add anger management to your areas of specialization and lower training cost by co-sponsoring a small concierge training in your city.

What your school or organization provides:
• Notification to the surrounding mental health professionals, substance abuse professionals, schools, colleges, probation departments and group homes.

Benefits of Co-Sponsoring
• One FREE seat for each day of training ($500.00) based on your organization’s guarantee of 5 persons per day.
• Total elimination of travel and per diem expense
• Acknowledgement of your organization on all marketing brochures and web page announcements.
• Recognition as a leader in state of the art anger management Certification Training.

What Anderson & Anderson Provides
• Quality training and provider Certification in Anger Management.
• Expert Instructors
• Anderson & Anderson curricula and client workbooks.
• Approved training for correctional staff, educators, substance abuse counselors, mental health professionals and the faith community.

Schedule an Event today. Contact our office at 310-207-3591.

Three Day Live Anger Management Facilitator Training

Presented by

Anderson & Anderson, A.P.C.

Attend Anger Management Coach Certification with the Guru himself, George Anderson. Anger Management Classes is the most lucrative income stream to any coaching, private practice or mental health organization.

The Anderson & Anderson model of anger management/emotional intelligence is the most effective and widely recognized curriculum in the world. This model has been featured in Los Angeles Times Magazine, Wall Street Journal and the BBC. Our certification training and approved provider list are the industry standards and dominate the internet. Attend this great three day training!

The first day of the training will focus on Adolescent Anger Management. The second day of the training will focus on Adult Anger Management. The third day of the training is Organizational Emotional Intelligence/Anger Management.

This training is designed for Nurses, School Counselors/Psychologists, Substance Abuse Counselors, Case Managers, HR Managers, Clinicians, Probation Officers, as well as staff from group homes, and agencies serving families and youth.

This training is Approved for 8 CEU’s by CAADAC (#2n96-341-0805), BBS (#PCE60), CAADE (#CP40-793-C-1009), TCBAP, and the CA. Board of Corrections

Location: Chicago, Merced, CA., Oakland, CA.,San   Jose, CA. &  Los Angeles. Click here for dates and venues www.andersonservices.com .

Anderson & Anderson, APC

12301   Wilshire Blvd. Ste. #418

Los    Angeles,CA90025

Phone: (310) 207-3591

Cost: $500.00 per day includes client workbooks, facilitator guide, Motivational interviewing CDs and certification.

 

Total: $1,500

The Anderson & Anderson Anger Management Curricula undergoes major changes

Over the last four years, Anderson & Anderson has moved closer to linking its’ anger management curricula to the Bar On EQi Emotional Intelligence Assessment and the concepts of EQ as articulated in The EQ Edge relative to the 15 scales that form the core of this instrument.

Given the current popularity of the Anderson & Anderson Anger Management Facilitator Certification, it is only natural that it will continue to influence how anger management is practiced throughout the United States. Therefore, anger management has moved from the management of anger to a broader understanding of the relationship between anger, stress, communication, self-awareness, social awareness, impulse control, optimism, decision making, self-perception, flexibility or relationship management.

Anderson & Anderson was one of the first major Anger Management providers to push for a clear acknowledgement from the American Psychiatric Association that while anger may be a symptom of a range of health and mental health disorders, anger is not in itself a pathological condition and is not a listed illness in the Diagnostic and Statistical Manual of Nervous and Mental Disorders. According to the American Psychiatric Association, anger is a normal human emotion that is experienced by everyone at some time.

This is important since it means that counseling, psychotherapy or psychotropic medication is not the intervention of choice for anger management. It allows anger to be defined as a problem when it is too intense, occurs too frequently, impacts health, lasts too long, destroys interpersonal relationships or leads to person-directed aggression.

All of the commonly recognized emotional intelligence concepts offer the best over all strategies for skill enhancement in impulse control. Coaching has increased the usefulness of Emotional Intelligence and made anger management far more acceptable to those seeking help.

Current and future Anderson & Anderson Certified Anger Management Facilitators/Coaches will be invited to take the Bar On EQi Emotional Intelligence Assessment On-line prior to the training. The EQ Edge will be required reading for each new Coach.

Visit our website for a list of our On-line Certification training as well as our live training in Merced, Oakland, San Jose, Los Angeles and Chicago:www.andersonservices.com.

George Anderson, MSW, BCD, CAMF

 

 

Gifts For Those Who Have Everything Except Good EQ Skills

Last year, Anderson & Anderson Anger Management was asked to offer Gift Certificates for a ten-hour course in Emotional Intelligence/Anger Management. We placed a small announcement on our website and were surprised with the results.

1). The first participant was a Catholic Priest who was stunned but appreciative.

2). Another participant was Mormon Bishop from an adjoining County who drove considerable distance on a weekly basis to complete the 10 -hour course.

3). A physician received his Gift Certificate from his thirteen –year- old son who claimed to be afraid of his father.

4.) An Attorney came at the urging of his own HR Manager who feared a hostile work environment lawsuit based on the attorneys’ behavior at work.

5. Four members of a five person Medical Group insisted that the fifth member of the group accept their gift for this course.

6). The man who suggested that we offer Gift Certificates bought tem which he gave to special people in his life including his mother.

7.) Finally, a women ended her engagement with her fiancée and gave him a certificate to attend anger management.

Anger Management Coaching begins with the internationally recognized Bar On EQi Emotional Intelligence Assessment which can be accessed On-line. When based on skill enhancement in Emotional Intelligence, impulse control/ Anger Management is useful and positive for anyone interested in increasing his or her skills in emotional intelligence.

George Anderson, MSW, BCD, CAMF

http://www.andersonservices.com

Trends In Executive Coaching

By Joan Caruso

It’s been more than a decade since coaching gained a toehold in the corporate environment, and it has continued to broaden its acceptance. I find it valuable to periodically take stock of emerging trends in the field and validate them against our own experience at The Ayers Group.

  1.  Here are some of my observations:
  2. Coaching continues to become more of an executive perk. As I reported in the Fall 2004 issue of the Ayers Report (“The Perk That Pays Back”), this trend emerged at the beginning of the decade. Then coaching shifted back to a remedial focus during the economic downturn. Over the last two years, however, we’ve seen steadily less use of executive coaching for remedial situations and more of a focus on using it to develop and retain high-potential employees and high flyers.
  3. Companies are giving more attention than ever to the coach-coachee matching process. A 2004 survey* of executive learning methods by Executive Development Associates found “the match between leader and coach to be much more critical than expected.” Our clients are asking for more information about the criteria for creating the optimal match. We tell them it’s our responsibility to bring in-depth knowledge of our coaches to the table, but the more information the client can provide about a coaching candidate—learning and developmental style, coaching objectives, etc.—the better the match we’re able to create.
  4. Anger management has become one of fastest-growing disciplines in executive coaching. Undoubtedly fueled by a fast-paced business environment where change, complexity, pressure, and stress are on the increase, the number of requests we’re getting in this area is on the increase. I’m very cautious in dealing with these situations, going only to executive coaches with demonstrated expertise in this discipline. With demand for anger-management coaching outstripping the supply of trained providers, it’s important to vet providers very carefully. Anger management touches on a variety of issues—stress management, emotional intelligence, etc.—and crosses into the realm of psychology. You walk a fine line to avoid a situation where the coach slips into becoming a shrink, and that isn’t what executive coaching is about.
  5. As companies increasingly recognize the benefit of coaching, they are pushing it downward in the organization. More and more of our clients are now offering coaching to high-potentials at junior, as well as executive, levels.

* Koriath, John J., and Underhill, Brian O. 2006. “Top trends in executive coaching,” Choice, vol. 4 no. 1: 29-32.

 

Please join our new linkedin group, Emotional Intelligence/Anger Management for Coaching.

If you are not already a member of linkedin, you can join free by simply searching for linkedin sign up and putting in the requested information. Linkedin has 70 million members and is a must for all professionals.

If you wish, you can send an email to George Anderson at georgeanderson@aol.com and will quickly invite you to join linked making the process easier.

Our new Emotional Intelligence/Anger Management Coaching will focus on coaching, emotional intelligence, anger management and useful information to increase your competence in thease areas.

George Anderson

310-207-3591

Stress Management Tip Sheet – Diffusing Anger in Others

By George Anderson, MSW, BCD
Introduction

Anger and aggression are often the product of frustration and a feeling of powerlessness. Listening is the most important skill in defusing anger. Do not attempt to reason with a person in the midst of irrational anger. Listening with your heart means trying to determine how the other person is feeling as they are speaking. This is empathetic listening.

Phrases for active listening:

  • Can you tell me more?
  • When did this happen?
  • Let me see if I understand what you just said.
  • It sounds like you are very angry right now.
  • What would you like to see happen?
  • I see it this way. How do you see it?
  • How do you think this issue can be resolved?
  • Do many people feel the way you do?
  • I am glad you feel comfortable talking to me about this.

Assume that they have (in their mind) a legitimate reason for being upset and listen for what it is. Nod, occasionally, to indicate that you are listening. And, while you are listening, remember:

  • Efforts to resist verbally are counterproductive, and put the aggressor in an even more defensive position.
  • Try to appear neutral in your posture and facial expressions.

Experts tell us that as much as 55 percent of the meaning of any message comes from visual indicators – posture, gestures, body positioning, etc. We also know that as much as 75 percent of that 55 percent comes from our face. Make a conscious effort to relax your face, unclench your jaw and lift your eyebrows. Think, “open, pleasant, neutral, relaxed.  Speak in a moderate tone.

Try to Change the Focus

When people are angry and upset, one of the first things we want to do is change their emotional state. We can do this by interrupting their pattern and refocusing their attention. Ways to do this:

  • Say their name. When you need to speak, start by saying the person’s name. When a person hears their name they will stop and change what they are focused on, if only for a moment.
  • Say, “hang on a second.” These words, said with extreme calm and relaxation, again stop the person for a moment and change what they have their attention fixed on.

When people are angry and upset, they are operating predominantly out of the right, emotional side of their brain.  To get them over to the logical, rational left side of their brain, if at all possible say something like this:

Example: “You’re saying; one, you didn’t get the report in time.  Two, it didn’t have all the information you needed. And three, it was not in the right format, is that correct?” To comprehend what you are saying, the person has to flip over to their left-brain in order to follow the sequence.

Look for Solutions
  • If you are not sure how you can help, ask. If you are in a position to provide help, again list the steps you will take in a numerical fashion.
  • Either way, use the words, “I want to help!” Let the other person know, in no uncertain terms, that you care about what they are going through and are willing to assist in correcting the problem.

George Anderson, CEO of Anderson & Anderson Anger Management is based in Brentwood, CA.  He can be reached at (310) 207-3591.

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George Anderson is a Board Certified Diplomate in Psychotherapy, A Fellow in the American Orthopsychiatric Association and, the first global provider of Anger Management training, workbooks, videos, DVDs and interactive CDs. He is the author of “Gaining Control of Ourselves”, “Controlling Ourselves”, “Parenting in A Troubled World”, “The California Domestic Violence Intervention Curriculum, and “Depression, Awareness, Recognition and Intervention”. Mr. Anderson received Post Graduate training in Child and Adolescent Psychotherapy from the Harvard University School of Medicine (1971) and previously taught in the UCLA Neuropsychiatric Institute, Pepperdine University, and Simmons College School of Social Work. Currently, he is the major provider of language and culture specific curricula in Anger Management and Domestic Violence Intervention. His workbooks are published in English, Vietnamese, Korean, Spanish and Russian.

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San Francisco Fraud Alert

San Francisco based Accord System is attempting to mislead the public by taking content from the Anderson & Anderson website and presenting it as if it is their own. This organization is not in anyway associated with Anderson & Anderson, does not use our curriculum and has never been trained to provide Executive Coaching for Healthcare Providers.

If you have been victimized by this group, please contact the California State Board of Behavior Science and file a complaint. This can be done on-line by going to the website of the California State Department of Consumer Affairs.

Please read our website and you will quickly see the phony claims being made by this notoriously fraudulent group.