Anger Management Guru Offers Free Internet Marketing to Providers

2009 is predicted to be an awesome year for trained anger management providers nationwide. To assist all providers in marketing their practices, internationally recognized anger management Guru, George Anderson, is offering a free listing on The Anger Management Resource Directory.

The Anger Management Resource Directory is currently the most important, visible, and highest rated anger management website on the Internet. Listing on this website will automatically insure prominent internet presence for any provider.

George Anderson is internationally recognized as the voice of professional anger management services worldwide. The Anderson & Anderson anger management curriculum is the industry standard. In September of 2008, this model was featured on “Losing It”, an award winning Griff Rhys Jones documentary produced for the British Broadcasting Channel 2 in the United Kingdom.

Any legitimate, trained anger management provider can visit The Anger Management Resource Directory at, and carefully follow the instructions for placing a listing on this site.

Working together, legitimate anger management providers can and should make 2009 the year that anger management is accepted as the intervention of choice for civility throughout the world.

Rasheed Ahmed
Office Manager
Anderson & Anderson, A.P.C.
Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Predictions for Professional Anger Management During 2009

Well trained, Certified Anger Management Facilitators will enjoy increased international recognition as useful intervention for stress, anger, communication and emotional intelligence. The increase in demand for services will come from the following areas:

· The state of Texas will mandate anger management classes for all middle school students.

· California will require the completion of a 52-week anger management class for all Parolees whose original offence included aggression or violence.

· Most state prisons will implement anger management for inmates with a history of violence.

· The San Francisco Public Defenders office, under the leadership of Attorney Jeff Adachi, will initiate a community-based strategy for addressing gang violence by using anger management as a key component.

· Many states will mandate “civility” training for attorneys following the lead of Illinois.

· California will be the first state to establish standards for Certified Anger Management Facilitators. These standards will be patterned after the current 40 hour training plus 105 hours of internship for Batterers’ Intervention providers in California.

· Human Resource Managers will use their considerable influence to make anger management the intervention of choice for employees who demonstrate problems managing anger.

· Many governmental agencies and businesses refer problem employees to Employee Assistance Programs. Unfortunately, anger management is not one of the Core Skills in the training for EAP Professionals. Therefore, as these professionals acquire knowledge in anger management, they will increase the number of referrals to anger management providers nationwide.

· The Municipal Court for Huntsville, Alabama is the first court in the nation to mandate anger management assessments for “divorcing couples” with children, rather than psychological evaluations. California is presently considering implementing similar requirements in the Superior Courts statewide.

· “Losing It”, the Griff Rhys Jones BBC two part Documentary on anger management, has dramatically increased interest in legitimately trained anger management facilitators in the UK.

· College and University Departments of Judicial Affairs will institute mandated anger management referrals for disruptive students.

· Organized sports will opt for legitimate anger management facilitators who are able to demonstrate the success or lack of success for each participant.

· Attorneys, Law Enforcement, Celebrities, Physicians and other high profile clients will select anger management facilitators who offer individual anger management coaching offered in confidential environment.

In spite of the recession, well trained, Certified Anger Management Facilitators will be able to charge and receive fees ranging from $50 per hour for group sessions and $250 for individual coaching. 2009 will be a great year for the emerging field of anger management.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Recession Causes a Shakeout Among Bogus Anger Management Providers

One of the unanticipated results of the current recession is the shakeout of untrained, unethical charlatans who were using the Internet to advertise bogus anger management online classes and inappropriately structured in-class settings. The cost of Goggle Ads, coupled with closer scrutiny on the part of consumers, has forced the closure of most of these scam artists nationwide.

This shakeout will almost certainly increase the number of referrals to legitimately trained anger management facilitators nationwide. In addition, this will provide some protection to consumers.

The Anderson & Anderson Certified Anger Management Provider List is published in January and July of every year. This list of providers is the Official list of Superior Court Approved Anger Management Providers for all courts in the County of Los Angeles. These providers are also approved by Hearing Officers for the Los Angeles District Attorney’s Office and the Los Angeles City Attorneys. To date, no court anywhere in the nation has failed to accept the services provided Anderson & Anderson Certified Anger Management Facilitators/providers.

All Certified Anderson & Anderson Anger Management Facilitators have a minimum of 40 hours of training in anger management assessment and intervention. In addition, all providers are required to complete 16 hours of continuing education each year and use Pre and Post Tests. Legitimate providers provide client workbooks to all clients and make use of ancillary DVDs and training material. This curriculum is available in Spanish and English.

For a list of Certified Anger Management Providers nationwide, visit the Anderson & Anderson website and click on ‘Certified Providers’. You may also find a list of providers by visiting These providers are members of the American Association of Anger Management Providers.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Executive Coaching/Anger Management, Predictions for 2009

The Anderson & Anderson model of Executive Coaching/Anger Management expands the assessment process by including a custom assessment designed exclusively for use with the new Anderson & Anderson client workbook, “The Practice of Control”.

The new non-psychiatric emotional intelligence coaching assessment includes:

–Intrapersonal Skills: Self-Esteem – Growth Motivation

–Interpersonal Skills: Assertion – Interpersonal Awareness – Empathy

–Work/Life Skills: Drive Strength – Decision Making – Time Management –  Leadership – Commitment Ethnic – Stress Management

–Communication Skills: Interpersonal Assertion – Interpersonal Aggression – Interpersonal Deference

The result of the above comprehensive assessment determines the focus of the intensive intervention. Client workbooks, along with the “Practice of Control”, contain exercises and skill enhancement lessons designed to address the areas that need improvement.

This model is approved by the State of Illinois for mandated “civility training” for Attorneys. It is also accepted nationwide for “disruptive physicians”, as defined in the new standards of the Joint Commission for the Accreditation of Healthcare Organizations.

Based on the success of this model during 2008, we predict that it will quickly become the coaching intervention of choice for physicians, attorneys in need of “civility training”, and high profile clients who demand the utmost confidentiality with the option of On-site services.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

How to find a JCAHO Consistent Program for Disruptive Physicians

The missing link in the new Joint Commission Standards for “disruptive physicians” is an Internet Published directory or list of credible programs to address this challenging issue. One consequence of this oversight is the creation of a new cottage industry of programs claiming competence in treating, curing and intervention for physicians who are engaging in disruptive behavior toward medical staff and/or patients.

In California, traffic schools and domestic violence intervention programs have suddenly begun advertising on-line classes for physicians with the seductive fee of $45. In North Carolina, one anger management provider has developed a program called Executive Conflict Coaching that is being heavily marketed on the east coast. No one knows what executive conflict coaching is.

Psychologists, Marriage Counselors and Licensed Professional Counselors throughout the nation are suddenly experts on providing DSM-IV diagnoses and counseling or psychotherapy for physicians. Unfortunately, without a list of credible programs, Physician Well-being Committees, Hospital Credential Committees and Medical Licensing Boards have little or no guidance in helping physicians seek assistance for “disruptive behavior”.

The oldest and best known programs in the nation for physician assistance are the University of California at San Diego (PACE Program) and Vanderbilt University School of Medicine (Distressed Physician Program). Both of these programs limit enrollment to 32 participants per year. Both programs are currently full through July 2009.

In the absence of a directory featuring acceptable intervention programs for disruptive physicians, the following are guidelines for selecting a credible program:

•Carefully review the JCAHO “Sentinel Alert for Disruptive Physician Policy for Health Care Organizations”.

•Notice that there is nothing in this policy to suggest that “disruptive physician” behavior implies psychopathology, sexual abuse, or substance abuse. Therefore, assessments and intervention regarding these problems are not necessary, nor appropriate, in addressing disruptive behavior.

•Legitimate programs should include a non-psychiatric assessment (pre- and post-test) and aftercare (follow-up). Observation and a 360 degree assessment should be available when requested.

•Coaching or classes should be structured with a focus on self-control, social awareness, empathy, stress management and positive communication skills. Skill enhancement should be the overall goal. Client workbooks with exercises are useful.

•Review the related training and experience of the program providers. Make certain that you or your referral is not the program’s (or Coach’s) very first client.

•Ask for references and contact at least three former clients (or their referral sources, i.e. the hospital’s physician referral). You are interested in learning whether or not the provider in question is legitimate.

•Determine whether you can afford to travel to a distant provider, or if it is in your best interest to have the Program send an Executive Coach to your office to provide the service.

•It is best to be proactive and seek assistance voluntarily rather than waiting to be mandated by some external source.

When the New Year begins, hospitals will be rushing to make sure that the standards employed by the JCAHO are being met. Providing a directory for physicians and well-being committees to refer to when looking for a legitimate program will add more structure to this process.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Assertive Communication, An Exercise in Emotional Intelligence at Work

The following is a proven strategy for successful interpersonal relationships in Health Care Organizations:

·Practice Optimism: Think in terms of positive outcomes and solutions. Select your words to uplift and empower ancillary staff and colleagues.

·Always demonstrate civility: Be courteous and respectful. Speak honestly without viciousness or attack.

·Speak candidly. Be straightforward, direct, and open.

·Stick with the facts. Speak clearly and with precision, exactness, and a focus on facts. Be balanced in your use of facts in any claim that you make. Be informative to the listener.

·Use active listening. Listen more than you speak. Listen as if you are going to be tested on understanding the speaker’s words.

·Model the four domains of emotional intelligence: Maintain self-awareness, self-control, social awareness and relationship management.

Practicing and mastering the simple techniques listed above has been demonstrated to be effective in fostering positive interpersonal relationships between physicians and ancillary staff, and also with patients and colleagues.

George Anderson, MSW, BCD, CAMF
Executive Coaching/Anger Management for “disruptive physicians”
Anderson & Anderson®, The Trusted Name in Anger Management

Self-Control is one of the Four Domains of Emotional Intelligence

The four domains of emotional intelligence are:

·Self-awareness/anger management


·Social Awareness

·Relationship Management

Anger management is actually the key to managing all intense, negative emotions. Emotions determine our styles of communication as well as our ability to make decisions. Anger is a common symptom of stress.

All legitimate anger management classes, as well as Executive Coaching Programs, must include an assessment that is designed to determine the participants level of functioning in managing anger, recognizing and managing stress, preferred styles of communication and the skill level in exhibiting empathy.

Following the non-psychiatric assessment, skill enhancements are provided via individual Coaching or small group facilitation. Both methods of intervention include client workbooks, DVDs, and videos.

Anger management coaching is, and should be, viewed as a positive intervention for people interested in increasing their emotional intelligence.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management