Anger is a condition in which the tongue works faster than the mind.

The way we appraise (see) our environment at any given time is important in determining how we respond emotionally. If we appraise a situation as a threat, put-down, or an insult, we are more likely to respond with anger. If we appraise a situation positively, our response will be positive. Two people can appraise the same situation differently. Our feelings are very personal and do not follow rules of logic. We can appraise the same situation differently at different times based on our moods, level of stress, and clarity of thought and consequently respond differently.


If we are hungry, angry, sad, anxious, pessimistic, optimistic or happy, our style of communication will reflect the predominate feelings which we are experiencing. If we perceive the speaker to be hostile, aggressive, demeaning or in some way negative, we will likely respond in kind. If we perceive the speaker to be compassionate, reasonable and understanding, our response will be assertive, emotionally intelligent and appropriate.

 When angry, our style of communication is more likely to be aggressive, passive aggressive or passive. All of these three styles of communication are ineffective and not likely to lead to a successful resolution of whatever the conflict may be. The only style or communication which is designed to clearly express what we feel and what we need from the listener is assertive communication. 

Communication is one of the four areas of focus in the Anderson & Anderson Anger Management Curriculum. The style of communication which we use at any given time is, to a great extent, determined by our mood, level of stress and how we appraise the situation in which we find ourselves.

 The assertive communicator speaks in a reasonable tone, establishes eye contact with the listener, uses “I” messages, and clearly states his or her needs, feelings and requests. He invites the listener to work towards a mutually satisfactory resolution of the conflict. He consciously influences the listener by his own behavior. He demonstrates skills in emotional intelligence. 

Assertive communication can be mastered by any motivated participant in an anger management course in which anger management, stress management; communication and emotional intelligence enhancement  skills are taught.

George Anderson, MSW, BCD, CAMF

Fellow, American Orthopsychiatric Association

Diplomate, American Association of Anger Management


Anger Management/Executive Coaching for Physicians

In response to the need for a one-on-one and sensitive intervention model for physicians, Anderson & Anderson is now offering a twelve-hour executive coaching program for doctors. This program is available at our Brentwood office or on-site anywhere in the United States. These sessions are consistent with the new Joint Commission requirements for abusive physicians, and are approved by the California Board of Medical Quality Assurance as well as Medical Boards in Texas, Tennessee, Pennsylvania and Florida. This program is listed in the Directory of Physician Assessment and Remedial Education Programs, Federation of State Medical Boards.

Topics in this coaching class include:

  • Assessment at intake, focusing on the participant’s level of functioning in managing stress, anger, communication and emotional intelligence. We do not provide psychological testing nor is our intervention considered counseling or psychotherapy.
  • Two client workbooks, which include didactic information and exercises focusing on enhancing emotional intelligence, improving assertive communication, as well as behavioral strategies for recognizing and managing anger and stress.
  • Complimentary “Gaining Control of Ourselves DVD” along with follow-up kit.
  • Post-test at termination designed to determine the level of change during the course.
  • Our services are provided with the utmost in confidentiality for all participants.

For more information regarding our executive coaching program for physicians, please click here.

George Anderson, MSW, BCD, CAMF, CEAPDiplomate, American Association of Anger Management Providers

Anderson & Anderson, The Trusted Name in Anger Management

Anger Management Intervention in Family Law


As an active member in two Chambers of Commerce, I meet Steve Fox, a Family Law Attorney at several Chamber functions.  During the beginning stages of developing our business relationship, I shared with Mr. Fox that I was an Anderson & Anderson Certified Anger Management Facilitator and Executive Coach; which segued into a brief educational overview of the Anderson & Anderson Model of Anger Management.  As our discussions continued regarding the many issues pertaining to the disillusionment of a Marriage, the most salient and potentially damaging issue to all parties was Anger.  It quickly became very evident, that a structured Anger Management program was significantly needed.  Again, the market niche for Anger Management Intervention was validated which lead to a personal invitation to the Antelope Valley-Los Angeles Superior Family Law Court.

In preparation for my visit to the Family Law Court, I met and consulted with Mr. George Anderson.  During the consultation session, Mr. Anderson placed a telephone call to Mr. Frank Morales, also an Anderson & Anderson Certified Anger Management Facilitator in Huntsville Alabama, who has extensive and very successful experiences in using the Anderson & Anderson Model of Anger Management in the Huntsville Family Law Courts.  Mr. Anderson and Mr. Morales were incredibly helpful with their collective experiences and input.   Per Mr. Anderson’s consultation, I prepared a Handout Packet for the Family Law Attorneys which contained; Anger Management Intervention for Family Law Brochures;  a Reference List of Judges who are very familiar with and currently recommend the Anderson & Anderson Model of Anger Management; a recent Press Release;  my Curriculum Vitae; and my business card.  Special Handout Packets for the Judges included Mr. Anderson’s Anger Management class workbook, Gaining Control of Ourselves. The visit transpired on August 21, 2007.   I was personally introduced by Mr. Fox to six Family Law Attorneys; two Court Bailiffs who stated they would personally give the respective Judges their Handout Packets.  The responses from all attorneys and Court Bailiffs were very positive along with a consensus of a significant need for a structured program like the Anderson & Anderson Model of Anger Management.  I will be meeting with the Family Law Court Clerks next week and will post an update.

Colbért B. Williams, Sr., MSW. LCSW, CAMF
Licensed Clinical Social Work, License No. LCS 18531

Executive & Life Coaching, Inc.
“Sometimes you just need someone to listen . . .” ™;


My Experience with George Anderson, World Renowned Provider of Anger Management

I am a retired physician who decided to enter the teaching world and required extensive training and certification in Anger Management. After a lengthy search for sources for this training, I chose Anderson and Anderson‘s program because Professor George Anderson, a former member of the staff of UCLA, is the foremost leader and world-renowned expert and writer in Anger Management.

Last week I attended the Certification and Training Workshop in Anger Management presented by Professor Anderson in Oakland, California. Several students and guests were in attendance and represented Las Vegas, Nevada, Cleveland, Ohio, Portland, Oregon, Fairbanks, Alaska as well as Northern California and locally, Oakland and San Jose, California. By profession, the attendees included physicians, a psychologist, a college professor and several drug and rehabilitation counselors.

The course was presented and taught by Professor Anderson.  The workshop training was for three days, eight hours each and the syllabus included Adolescent and Adult Anger Management as well as Executive Coaching.  Included in the course was instruction and training in both short and long form Conover Assessment Testing, a well-known assessment program. Several published books by George Anderson are used in this course: CONTROLLING OURSELVES (2003), GAINING CONTROL OF OURSELVES (2005), A Suggested Guide for Anger Management/Facilitator’s GUIDE (2007) and EXECUTIVE COACHING.

Professor Anderson’s didactic teaching methods include not only lectures and personal observations and group discussion, but also DVD presentations of the subject matter, which was presented in an understandable, concise and intelligent way. Time was available for question and answers as well extensive discussion.

The presentation of this course was on an extremely high level and was the equivalent to that of any college or medical school course I have ever taken.

Dr. Steven J. Sinert (August, 28, 2007)

Anger management vs. Crisis Counseling

I turned on the evening news here in Baltimore and heard a news alert regarding a murder suicide at a local diagnostic engineering company. The initial news was very sketchy. It reported that an employee had met with his supervisor. At some point later, gunshots were heard and both were found dead in the supervisor’s office.

Little is new or novel about this story. We have all heard it repeated many times throughout history. Unfortunately, crisis counseling does not offer any lessons in preventing such occurrences. Rather, crisis counseling is a strategy useful in helping those affected manage their grief following such tragedies.

In contrast, anger management is more likely to prevent tragedies like this from occurring. The United States Postal Service is an organization that has implemented a proactive anger management program. Any employee of the postal service can enroll in a ten-session anger management program during his or her workday without cost. Any supervisor or manager can recommend anger management for an employee who appears to be exhibiting signs of stress or anger. These classes are mandated for recalcitrant employees. The days of ‘going postal’ are rapidly becoming passé.

Effective anger management classes contain the following components:

  • An assessment administered at intake to determine the client’s level of functioning in managing anger, stress, assertive communication and empathy.
  • A client workbook with material designed to teach skills in recognizing and managing anger, stress, effective communication and enhancing emotional intelligence. 
  • Professionally trained anger management facilitators are selected to provide all anger management classes.
  • Following the completion of the course, each client should have a posttest to determine the effectiveness of the course.

Individual Executive coaching should be made available for people who manage others. These classes must be offered on a one on one format.

George Anderson, MSW, BCD, CAMF, CEAPDiplomate, American Association of Anger Management ProvidersAnderson & Anderson, The Trusted Name in Anger Management

Anderson & Anderson is on a Roll!

The Anderson & Anderson model of anger management has become popular with professionals and the public alike. In the month of August, we have received numerous phone calls from doctors’ offices, law offices, and investment firms inquiring about our executive coaching program. Requests have been made for us to provide onsite executive coaching, as well as anger management training programs in the state of Texas. George Anderson will fly out next month to Texas to provide these services. Additionally, both of our training seminars for the month of August are shaping up to be successful.

Why is this happening? First of all, our marketing strategy is drawing interest. We cannot stress enough the importance of marketing a product or service that has an abundance of value. Anderson & Anderson as a company does not sit idly by, waiting for people to visit its website. We have actively promoted this program by sending our marketing DVDs to various organizations and networks, placing the DVD on many video-uploading websites, placing ads in as many relevant sources as we possibility can, and providing good customer service.

Secondly, the Anderson & Anderson anger management curriculum is a force to be reckoned with. Currently, there is no other anger management program that is as powerful and relevant to the intervention of managing stress, anger, assertive communication, and emotional intelligence as the Anderson & Anderson anger management curriculum. The curriculum itself is user friendly for the anger management client and the facilitator.

Finally, Anderson & Anderson and its trained anger management providers are the most professional when dealing with courthouses. Our intervention model has never been turned down by any court judge or house in the nation. Although the government does not regulate anger management, judges want to be sure that those they sentence to anger management enroll into a program that is certified to provide the services. Our network of anger management providers use our curriculum and follow our guidelines for providing the best anger management services in the world.

Please visit our website at or contact our office manager at 310-207-3591 for more information about our program and services.

George Anderson, MSW, BCD, CAMF, CEAP

Diplomate, American Association of Anger Management Providers

Anderson & Anderson, The Trusted Name in Anger Management

Brooklyn District Attorney’s Office, Among Others, to use the Anderson & Anderson Model of Anger Management

The Anderson & Anderson model of anger management has clearly become popular with interested professions based outside of Los Angeles County and California. The Anger Management Training Seminar scheduled for August 22nd-24th has commenced and is currently a success. Eleven individuals in total are attending this three-day seminar in order to expand the services they currently provide in their respective professions.

Professionals who are attending this training seminar include a representative and caseworker from the Brooklyn District Attorney’s Office (Kings County), two counselors from Centerbest, Inc. (an organization in Upland, CA), a probation officer and teacher from Los Angeles, a psychologist from Valencia, CA, whose wife already utilizes the anger management curriculum for their organization, and a Licensed Clinical Social Worker from Bellflower.

Anderson & Anderson conducts this certification-training seminar at least once every month in our main office. We also periodically conduct trainings outside of Los Angeles County and outside California. Please visit our website or call our office to inquire about future anger management certification trainings.

Rasheed Ahmed

Office Manager

Anderson & Anderson

Trusted Name in Anger Management


Ten Things we plan to do in September

In order to suceed in business or any type of professional practice, it is essential to have long term and short term measurable goals. If every person in the organization is aware of these goals, the chances for success is greatly ehnanced. Even if each goal is not acheived, movement towards the goal leaves you in a stronger position than you would have been without such goals.

For the month of September, we at Anderson & Anderson would like to use our current internet saturation to assist all of our Certified Anger Management Providers.

  1. Anderson & Anderson will add an additional link to the links section of our website for any provider who is willing to place a link with one of our marketing videos on your site. Relevant links are the key to search engine rankings.
  2. Every provider who writes a comment on any of our blog entries can expect a recprical comment on his or her blog.
  3. Any provder can copy any blog entry from either of the three Anderson & Anderson blogs and place them on his or her blog without changes.
  4. Anderson & Anderson will  place any of your blog entries on our blogs as long as the content is has some interest for the reader. i.e. not just an ad.
  5. Anderson & Anderson will place a two paragraph provider profule, with photo, written by you, the provider on one of our blogs during the month of September.
  6. Anderson & Anderson invites all of its providers and supporters to join our Linkedin network at This is the largest professional networking organization in the world and an excellent source of business and professional help.
  7. Any provider who would like to boost his or her website rankings and daily hits, are invited to place one or all of our three marketing blogs on  your website or blog. These videoss are actually branding the Anderson & Anderson anger management model. Therefore, all providers benefit from the increasing public awareness of our model
  8. We plan to assist all of our providers in joining major anger managemen forums on the internet. Active involvement in forums is an excellent way to promote your blog, website, services and products.
  9. We will offer, 30 minutes of free consultation to all providers who join us in this September effort.
  10. At the end of September, we will publicize the success of all of the providers who participate in our September provider appreciation effort.

George Anderson, MSW, BCD, CAMF

Anderson & Anderson Sends New Marketing Videos All Over the World

Anderson & Anderson, the world-renowned provider of anger management, has released two new marketing videos. These videos explain to the viewer our organizational and executive coaching services. As a provider and trendsetter of anger management, Anderson & Anderson has done, and will continue to do, all it can to increase the prominence and stature of anger management intervention. Our plan is to distribute hard copies of these videos to all hospital boards, fortune 500 companies, and all interested third parties who have visited our website and blogs.

In the past three months, our website has had a dramatic increase in the number of web hits. In June, the number was 529,000. In July, it was a little higher than 563,000. August is shaping up to be even more effective, as we project a new record of over 600,000. The key is that we have been actively marketing our brand.

Anderson & Anderson is a small business with very big ideas. Our intern, Abel Garcia, saw fit to upload our first marketing video on Youtube!, MySpace, and fourteen additional websites. Furthermore, George Anderson, the founder of Anderson & Anderson, and his employees and anger management providers are consistently developing new ideas on how to market our brand. We encourage businesses of all types to be aggressive in their marketing campaigns. This means finding and implementing effective marketing strategies that spark an interest in society-at-large, yet is careful by not alienating the public.

Rasheed Ahmed

Office Manager

Anderson & Anderson

Anger Management Services


A Message to Human Resource Managers

Anger management is a cost saving intervention which every organization needs.

Neither your Employee Assistance Program nor your health care provider is equipped to provide your employees with enhancement skills needed to recognize and manage stress, anger, improve communication and develop emotional intelligence. 

Anger management/executive coaching reduces an organizations liability relative to “hostile work environments”, bullying and workplace aggression or violence. It reduces sick day usage, accidents and workplace tension. Anger management increases productivity, boosts morale and increases the bottom line. Anger management helps managers lead and improves interpersonal relationships.

For information on how to provide anger management/executive coaching, please view our three minute DVD at .

George Anderson, MSW, BCD, CEAP, CAMF