Article Identifies George Anderson as the “pioneer” in Anger Management for physicians

The unprecedented publication, ‘Scalpel-Throwing Surgeons Stun Anger Management Pioneer”

http://www.andersonservices.com/blog/?p=all

has moved anger management for physicians to the forefront of the public’s consciousness. In addition, it has made the Charlie Sheen Sitcom ON ANGER MANAGEMENT even more popular.

Hospital and healthcare organizations have responded to the above publication by inundating Anderson & Anderson with requests for Organizational Anger Management training as well as coaching for “disruptive physicians” who have plagued hospital management as well as physician well-being committees and Hospital Admission Committees.

The Anderson & Anderson Curriculum for “disruptive physicians” is unique in the following ways:

  1. It is the only recognized curriculum for “disruptive physicians” that offers non-psychiatric/mental illness assessments.
  2. The Anderson & Anderson assessment and curriculum uses the internationally recognized Bar On EQi 2.0 Emotional Intelligence Assessment as both a Pre and Post- test.
  3. The Bar On Assessment is administered on-line for each participant prior to his or her first appointment.
  4. We use client workbook, DVDs and other training material designed to teach self-awareness, self-control, social awareness and relationship management along with other emotional intelligence skills.
  5. In recognition of the importance of confidentiality for physicians, the Anderson & Anderson Model is provided in an individual Coaching format from start to finish.
  6. In contrast to the popular PACE Program at the University of California School of Medicine at San Diego designed for Health Care Professionals and the Distressed Physicians Program at Vanderbilt University School of Medicine in Nashville, the Anderson & Anderson “disruptive physician” program is the only program in the nation for “disruptive physicians” that is offered On-site anywhere in the United States or Canada seven days a week.
  7. We are the only provider that offers a six- month aftercare program as a standard part of our curriculum.
  8. Finally, Anderson & Anderson now offers a Post-Test for each physician client.

We currently have sufficient staff to offer our services on short notice anywhere in the United States and Canada.

George Anderson, MSW, LCSW, CAMF

 

 

 

 

 

 

 

 

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Anderson & Anderson Anger Management Training, LA

Three-Day Live Anger Management Facilitator Training

Presented by Anger Management Guru: George Anderson, BCD, LCSW, CAMF

When: October r 11, 12, 113 2012

Where:  Anderson & Anderson

11201 Wilshire Blvd. Suite 418, Los Angeles, CA. 90025

(310-207-3591)

Time: 8:30 A.M. — 4:30 P.M.

Cost: $1,500 (includes client workbooks, facilitator guide, Motivational Interviewing CDs, and certification)

Anderson & Anderson, the trusted name in anger management, offers certification for both adult and adolescent facilitators. CAADAC, CAADE, CA. Board of Corrections and BBS approve our training for CEU’s. In addition, this training is Approved TIER 1 for Special Advancement for Achievement for Veterans Administration Social Workers. The Anderson & Anderson Anger Management Curricula is the only anger management training approved by the state for the training of Probation, Parole and Correctional Officers in California. It is used in Canada, U.S., Bermuda and Italy. Many Indian Nations in the U.S. and Canada use our curriculum.

The First day of training will focus on Adolescent Anger Management and will use the Anderson workbook “Controlling Ourselves” as the text. A demonstration and discussion of the BarOn 2.0 Emotional Intelligence Assessment will be conducted. In addition, a one-hour presentation will be made on Emotional Intelligence.

On the Second day, Adult Anger Management will be examined. A discussion using the Contrasting Wheels of Behavior and “Gaining Control of Ourselves,” in conjunction with experiential exercises and videos, will be used to initiate the participants to this intervention

The Third day of Training is Organizational Emotional Intelligence/Anger Management. This training is designed to prepare the participant to offer workshops or presentations regarding anger management, civility or emotional intelligence. Ample time will be spent on establishing and marketing a practice in anger Management/Emotional Intelligence.

To enroll in this training, send a check along with your name, address, telephone and email address or simply phone our office and enroll via phone with a credit card. www.andersonservices.com, 310-207-3591.

Anger Management Works

Hi George, I thought you’d like to see this…I already posted it on my blog…have a wonderful day…Steven
 

THE FOLLOWING IS AN ACTUAL LETTER RECEIVED FROM A CLIENT TODAY, AUGUST 13, 2012 

 
Dr. Steven J. Sinert 
Nevada Anger Management, LLC 
5812 S. Pecos Road Suite B 
Las Vegas, NV 89120 
 
Dear Dr. Sinert, 
 It has been a few weeks since my final ANGER MANAGEMENT class. I am pleased to report that my life continues to improve. I came to you out of desperation. At 65 years old and retired my life was out of control. I was not happy. I was taking my frustration out on the people I love the most. My marriage of 42 years was coming apart, and I had very little relationship left with my 91-year-old Mother. 
 
I tried a number of professionals in the world of psychiatry, psychology, counseling intervention, and military assistance with PTSD. Nothing was working for me, and I was absolutely miserable. After finding your listing on a “Google” search of the web I made an appointment. It was to be a life-saving change for me. I’m glad I proceeded on after our first meeting. 
 
The education I obtained from you was dramatic. I learned why I was always so stressed out and angry. I learned about the fears I have that I was consciously unaware of and why they were there. You taught me why the same things made me madder and madder each time they occurred and why I lashed out at others so often. 
 
Finally, I learned why I was a hermit who hid at home, refused to talk to anyone, and shunned contact with anyone but my Wife. 
 
After explaining the entirety of the “Why’s” you began to build me up by teaching me how to change these aspects of my life. Over the weeks as we talked, and I read the books and articles you gave me, I began to see the light. Slowly, I am taking back my life. I am changing the old ways by my understanding of why they were there. My attitude is positive and one that is no longer aggressive and combative. I now know that I am not “The keeper of the keys to the kingdom”. 
 
You have helped me to a path of freedom to be a person and enjoy my life with my Wife and the world I live in. I am not sure how to say thanks to you. I can say that I will think of you and your teachings, suggestions, and with me the “push” to find myself. I still have a good deal to learn and much to master. My progress is measured by inches and not by miles. Every day that I go to bed not having had an anger issue with my wife is one more day of learning to think before I speak and to discuss my issues in a non-aggressive way. 
 
So, I will end this was a very sincere THANK YOU. Plus, the promise to you that anyone I know or meet with the kind of problems I had will get your name and telephone number. 
 
My Regards, 
 
Bill H

Anger Management goes to the doctor

Anger management guru finds growing business among healthcare professionals

Published: Saturday, August 04, 2012, 10:00 AM
docs.jpgBloombergGeorge Anderson, who founded the anger management firm Anderson & Anderson, said last year for the first time more than a third of his income came from medical workers.

George Anderson positioned himself on a stool across the operating table so he could get a good angle on the surgeon’s face. He watched for signs of irritation as the doctor, known for temper tantrums, sewed a valve into a patient’s heart. Then the surgeon’s phone buzzed.

The hospital earlier had called in Anderson, an anger management therapist, to help one of their top doctors — now cursing into his headset — control his bad temper. After the operation, the surgeon removed his latex gloves, threw them on the floor and left the operating room in silence.

“Everyone in the room was stunned,” said the 73-year-old Anderson.

Anderson & Anderson, the business Anderson founded 30 years ago in Los Angeles, has trained and certified at least 11,000 anger management specialists.

Lockheed Martin, Halliburton, United Parcel Service and the federal prison system have used his services to ward off lawsuits and dust-ups. So have cops, athletes and business executives. He was even tapped to consult on Anger Management, the 2003 comedy featuring Adam Sandler and Jack Nicholson.

Last year, for the first time, more than a third of his income came from medical workers. This year he expects to add 125 more of them, sent to him because of their inability to manage the pressures of the job, as well as increased concerns from hospital managers and accrediting agencies about temper tantrums in the medical workplace.

Anderson was among the first of his peers to capitalize on the boom of rageaholic caregivers. It began in earnest in 2009 when the Joint Commission, an independent body that is the largest accreditor of medical programs, mandated that hospitals deal with “disruptive” docs.

A survey published in American Journal of Nursing in 2002, reported that 90 percent of hospital workers, including doctors and nurses, reported “yelling,” “abusive language” as well as “condescension” and “berating colleagues.” A quarter of the 1,200 people surveyed said they witnessed such behavior weekly.

“There isn’t a doctor alive who hasn’t seen it,” says William Norcross, executive director of a program at the University of California at San Diego that uses anger management to treat irascible physicians.

Medical professionals present Anderson with unique challenges. Their hours are brutal, the stakes are high, and the threat of malpractice suits is ever-present. The life-or-death nature of the work wears at steely nerves even on the best days, Anderson says.

“Can you imagine the amount of stress a doctor experiences just by waking up in the morning?” Anderson said.

Many doctors work long hours at the expense of family and exercise, which can dissolve tension. One doctor laughed in his face when he suggested she take a vacation. There’s another factor to consider: Since 2010, doctors’ pay has stagnated, with some specialties weathering a 10 percent cut.

Verbal abuse is among the milder transgressions, according to Anderson. “Throwing instruments, like scalpels, is not unusual,” he said. One surgeon flung a tool after being handed the wrong item twice. It struck the ceiling. Another launched a used instrument, hitting a nurse on the shoulder.

The term “anger management” was coined in 1975 by psychologist Raymond Novaco. Anderson, who studied psychotherapy at Harvard Medical School, first wrote his own curriculum in the mid-1990s to treat offenders adjudicated by Los Angeles County courts. Today there are more than 17,000 businesses and individuals in the U.S. certified to offer anger management, many tailored to specific temperaments of various professions.

‘Executive Coaching’
Courses meant for businesspeople are often innocuously billed as “executive coaching” because of the corporate desire for anonymity — a characteristic shared with the medical establishment.

“Physicians are paranoid to have anyone knowing that they received psychotherapy,” Anderson says.

Anderson saw a spike in doctor clients this year after signing a contract with Kaiser Permanente, the California-based managed-care organization that provides health services to almost 9 million people. For some on-site courses, Anderson charges more than $8,000 a session; in his Wilshire Boulevard office in Los Angeles, it’s $5,000. In most cases, hospitals will happily pay to make the rage go away.

To teach clients to defuse a blowup, Anderson has them practice long, slow breaths through their noses and think the word “peace” on inhalation and “release’” on exhalation. In addition, he coaches people to lie down, take a time out and imagine being on a beautiful beach. Or to replace inner dialogue like “I’m such an idiot” or “What a jerk he is!” with a positive statement, such as “Someday we will laugh about this.”

Typically, doctors meet with Anderson face-to-face for a total of six hours. After that, they talk on the phone with him twice a month for six months. At the beginning and end of that time, the doctor takes a test on “emotional self-awareness.” He rates himself on a scale from “never” to “always” in response to statements such as “It’s hard for me to smile” and “I care about other people’s feelings.”

Once problem physicians see how low they score on these tests, Anderson says, they surrender to the process. This stands in contrast with business executives; they tend to resist and ask for further evidence that Anderson’s services are really required.

The first thing Anderson tells doctors is that high intelligence is no protection from stupid behavior. It cannot prevent the flubbing of jobs, marriages, or relationships. Meanwhile, Anderson’s workbook, “The Practice of Control,” which he has adapted specifically for doctors, teaches them that anger is as injurious as “smoking a pack of cigarettes each day.”

Based on follow-up calls with hospitals, Anderson says that four-fifths of his doctors have curbed their workplace explosions. Doctors are motivated to rescue their imperiled careers and love lives, he says. “I can’t imagine any other population of clients that does as well.”

Live Anger Management Facilitator Training in Atlanta & L.A.

 

Presented by Anger Management Guru: George Anderson, BCD, LCSW, CAMF

When: August 10, 11, 12, 2012

Where: Homewood Suites by Hilton – Buckhead

3566 Piedmont Road Atlanta, GA. 30305

404-365-0001

Presented by Phaizon Wood, Ed.D., CAMF

When:
August 15, 16, 17, 2012

Where:
Anderson & Anderson & Anderson
12301 Wilshire Blvd., 
Los Angeles, CA 90025

Time:
8:30 A.M. — 4:30 P.M.

Cost: $1,500 (includes client workbooks, facilitator guide, Motivational Interviewing CDs, Organizational Anger Management and certification)

To enroll in either the Atlanta or Los Angeles Training, please contact our office at 310-207-3591.